QuickBooks Team


Hi there, CB1MA.


Thanks for letting us know that you already went to the vendor's profile to update the address.


I would recommend reaching out to our chat support teams for QuickBooks Desktop. They can take a closer look at this to determine why the address is different when the pay online option is selected. Here's how:


  1. Go to Help menu, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Let's talk and then choose a way to connect.

You can also click the link below that corresponds to the product that you're using:


Let me know if you need anything else.