QuickBooks Team
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Re: Imported bank transactions vs receive payments

It’s nice to see new users here in the Community, jleigh37!


Thanks for elaborating the situation. You’re already on the right track; there are just some few steps we need to include in-between. I’ll be here to lend a hand.


When the earnings’ transactions are downloaded from your bank into QuickBooks Online, the default account used is Unrecognized Income. From there, the program already recognizes it as money-in type of deposits.


Your way of breaking out those customers’ services via invoices and marking them paid are correct. You only need to match those payments to the downloaded deposits to avoid duplicates.


Here’s how:


  1. Go to Banking in the left panel, select Banking.
  2. In the For Review tab, click the bulk deposit.
  3. Choose the Find Match radio button (see screenshot 1 below).
  4. Pick the correct dates in the From and To
  5. Put a check mark on the payment boxes you want to match (see screenshot 2 below).
  6. Click Save.

I’ve added an article below for additional reference:


How to add and match downloaded banking transactions


By doing these steps, you should now be able to manage those transactions without duplicates.


The Community is always here to help you with any QuickBooks concerns. Don’t hesitate to post here at any time and I’ll around.


Cheering you and your business to continued prosperity.


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