Level 1

What is your operations phone number?

 
Solved
Moderator

Payments

Greetings, @wendygranot.

 

Welcome and thanks for posting here in the Community.

 

I don't want you waiting that long for support when you have me right here! May I know what's going on and how I can help you get back to business? You can provide me the details of your concern in the comment section below.

 

If you still wish to speak with our Phone Support team, here's how to reach them:

 

1. Go to: https://help.quickbooks.intuit.com/en_US/contact​.
2. Choose your QuickBooks product at the upper right.
3. Select a topic.
4. Click on the green button that says Get Phone Number.​

 

That should point you in the right direction. Please know that I'm only a few clicks away if you need further assistance. Have a great rest of the day!

Moderator

Payments

Hi @wendygranot!

 

Welcome to the community! I hope you were able to get your question answered by now.

 

If you still need help, the best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

 

help_panel_contact

View solution in original post

Level 3

Payments

That does not work.....callback and chat are a bogus way of providing support. My monthly fee has gone up and the quality and availability of support has gone down.....Support never responds, never follows-up, and hides....Intuit support is the worst I have ever seen.

QuickBooks Team

Payments

I want to make sure you're billing issue will resolve as soon as possible, @pixidoc

 

You can contact our Customer Care team by visiting this link: https://www.intuit.com/company/contact/. This link provides you with the phone number. To ensure we address your concern on time, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturday. 

 

Please visit our QuickBooks Online Article page for more insights about running your business. 

 

This should point you out in the right direction. I'm always here ready to help if you need anything else in running your business in QuickBooks.