GoPayment App Receipt Customization

yorkiemom2 · ‎October 31, 2022

We just started taking credit card payments. Is there a way to customize the receipt that gets either texted or emailed to the customer when you take a GoPayment credit card payment? I have went to settings in the APP but the only thing it allows me to do is toggle off allow discounts or allow customer names on the receipt. I read on an article somewhere and it may have been old that there was more customization available such as logo, etc. I would like to see what this receipt even looks like.

Kurt_M · ‎October 31, 2022

Hello there, @yorkiemom2. I'll share some details about customizing receipts in QuickBooks GoPayments.

I recognize the importance of having the option to personalize the receipts that get sent to our customers through text or email. As I check here on my resources, the feature you're trying to access is unavailable. However, I'd recommend sending a feature request to our Product Development Team. This way, they'll see your product suggestion and consider it for future updates.

Access your QuickBooks Payments account.
On the top right corner, click Feedback.
Enter a brief description about your feature request.
Once you're ready, hit Send.

In addition, here's an article to learn more about processing fee in QuickBooks Payments: What are the fees for QuickBooks Payments?

You can also check this page in case your funds gets on hold: Why are my funds on hold?

@yorkiemom2, if you have any additional QuickBooks-related concerns. Know that you can always get back to me by clicking the REPLY button below. I'll be more than happy to help you out. Take care, and have a nice day.