QuickBooks Team
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Re: Credit Memo's and Receiving Payments

Good day, @LinWesty.

 

I appreciate you coming back to us for additional support. Allow me to join this thread and clear this up for you.

 

An estimate is a non-posting transaction. This will only affect your Accounts Receivables after being converted as an invoice. If your customer pays more or less than the estimate's amount, you can just manually edit the transaction when creating an invoice.

  1. Click Sales.
  2. Click the Estimates tab.
  3. Look for the estimate.
  4. Click Create invoice.
  5. Select the appropriate option on the pop-up window and click Create invoice.
  6. On the invoice transaction, you can update the transaction amount.
  7. Click Save.

That should correct your transaction's recording, LinWesty. For more insights about creating estimates in QBO, please refer to this article.

 

Let me know if there's anything else you need. I'm still here to help you more. Just add a comment or mention my name. Wishing you all the best and take care!