I don't think I did anything to change how my invoices appear in emails but something is different now and it is confusing my customers.
The old email had a short message and a "View Invoice" button. The button displayed a detailed invoice using the template I have set up in QBO to clearly show the item name, description, quantity and prices. It is very easy for anyone to look at and understand.
Now the email has the short message along with an abbreviated version of the invoice. This abbreviated version is what is throwing my customers. The organization of the data for each line item is not very professional. The main issue is that the quantity is just floating on its own out in space between line items without any kind of label to let the customer know that it is in fact the quantity.
I would like to make this abbreviated invoice look like my standard invoice or remove it altogether. Is there a way to do either of these?
(Title has been edited by moderator for clarity)
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