Frequent Explorer **
This widget could not be displayed.

Re: Confusing invoice layout in emails

The current email layout which shows either a short summary or full details in the content of an invoice email has prevented a timely payment of over $75,000 due to it's confusing nature.  

The inability to remove the summary/details from the email template now requires the CEO of my company to edit and attach the .pdf of the invoice to a personal email - rather then have the invoice sent directly from the Accounting department using Quickbooks.

 

When will this be changed and how can you justify increasing the monthly cost of QB online when email content to our customers is not customizable??

 

One would hope that Intuit/Quickbooks makes a change soon. :manfrustrated: