Content Leader
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Re: Confusing invoice layout in emails



Hey there, Elaine.


I do see the strange rendering going on with the address, I'm determined to help you get that fixed. I recommend running the PDF repair tool to see if that improves the outcome. The instructions below will help you get started:


  1. Head to the PDF repair tool guide.
  2. Scroll until you see the large, green Download button.
  3. Click the link to download the tool and follow the on-screen instructions to install and run it.
  4. Once it has finished, it's recommended that you restart your PC.
  5. Try sending another invoice PDF from QuickBooks.

If the issue persists, there are a few more troubleshooting steps listed in the guide that can help to resolve the error. Please keep me posted on your results with this, I'm here to ensure your success. Thanks for coming to the Community, I'll keep an eye out for your response.