You were so helpful before so yes, I have another question!!
Again, using desktop QB 11.
Customer paid via Paypal so I recorded the payment (with the necessary fees recorded to paypal).
I then had to issue customer a refund via paypal. This came through our bank as a paypal echeck.
Normally, I would issue the refund through the customer account and it would CR deposit back.
But now the actual refund is more than the original amount to account for the fee paid back to paypal. SIGH. To make it worse, it is the SMALLEST amount EVER. Did I explain that ok?