Thanks for giving a try to repair your QuickBooks. Have you tried repairing the Excel app? You can give it a try. If it won't still fix, please give us a phone call. Our technical team can investigate the cause and escalate it to our engineers.
Here's how to get our phone number:
- Click this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select the version of QuickBooks, and click Contact Us.
- Type-in Technical Support on the search tab.
- Click Get the Phone number below.
If you have any questions, please post them here.