Last year a customer sent a payment for an invoice. The payment was over the amount of the invoice and QB let us refund the money back to the customer and created a check.
The customer, never received nor cashed the check. Instead of another check, they would like the over payment to be applied to a current invoice.
I created a credit memo in the current year to take care of the open balance. However it does not take care of the ck. I do not want to void the check because it will change my end of year reports.
Solved! Go to Solution.