QuickBooks Team
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Re: Hello spaudel, Let me help you get back on track. What w...



Thanks for letting us know about this. Let me join this thread and help sort things out.


At this time, there is no open investigation about this issue with attaching documents in QuickBooks Desktop. I understand that you've already tried reaching out to us. However, I'd still recommend giving us a quick call so we can create an investigation specific to your concern. 


You can reach us through the contact details found in this link: Contact the QuickBooks Desktop Customer Support Team.


I'd also suggest you provide the link of this post to the representative so they can have a reference and details on what are the troubleshooting steps that you've performed so far.


We'll be sure to keep you posted once there is an update. Let me know if you have any other questions. I'm always around to help.