You’re closing it the way you should, @loriwark.
As Kristine Mae mentioned, invoices show as Paid once the payment is linked to it. A Closed status, on the other hand, appears on payments applied to sales transactions.
Here’s a screenshot for visual reference:
Below are the invoice statuses and their meaning:
- Open: Invoice not sent.
- Open (Sent): Invoices has been sent.
- Open (Viewed): Customer viewed the invoice.
- Paid: Customer already paid the invoice.
- Overdue: Not yet paid and already past due.
- Overdue (Viewed): Customer viewed the transaction but did not pay the invoice and is already past due.
- Overdue (Reminded): Has sent reminder to customer for invoice already past due.
For more information, check out the status of invoices via email section in this article: Use e-Invoice.
That should answer your concern for today.
Reach out to me if you need anything else. I’m more than happy to help. Take care!