QuickBooks Team

Reports and accounting

Hello ksoupnator,

 

If there's still no option to match, we can manually clear this transaction in QuickBooks Online instead.

 

Here are the steps:

  1. Click Accounting on the left panel.
  2. Select Chart of Accounts.
  3. Find the bank account and click the View Register link.
  4. Look for the sales receipt, and click it to see the options.
  5. Under the Reconcile and Banking Status (Indicated by a check mark), continually click on the blank field until you see the letter C. This status indicates that the transaction is cleared. 
  6. Click Save.

For reference, you can check this article: How clear, unclear, reconcile or unreconcile transactions.

 

If you have any additional questions related to adding or matching banking transactions, please let us know. Thanks.

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