QuickBooks Team
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Re: Cannot open additional tabs, logs me out. -Getting WORSE

Hello there, @spotlight

 

The investigation status about the Desktop app keeps on kicking out when opening a new tab is still in progress. Also, there is a current investigation regarding the error you received when launching the app. Please know that our engineering team is actively working to get this issue resolved. 

 

As an alternative, I'd still suggest accessing your QBO account using a supported web browser

 

To ensure you're in the loop about the investigations' statuses and the resolution, I recommend you to contact our Customer Support Team. They can securely access your company and add it to the notification list. You can also perform the steps provided by my peer above on how to consult with our support team. 

 

I appreciate your patience while we're working on this matter, @spotlight. I'm always here to help if you have other concerns.