Level 1

I need the "track billable expenses by customer for invoicing" option just to track expenses by property but only have the Simple Start plan. Anyone have a work-around?


Reports and accounting

Hello there, @jawoodjr


Recording billable expenses helps you manage the costs associated with your sales transactions. This is currently available in the Plus and Advanced versions. 


As an alternative, you'll want to consider our higher versions so you can track billable expenses on the invoices. You can visit this website: QuickBooks Online (QBO) Plans. It lets you view the comparison and pricing chart between the online versions of QuickBooks. Once you've chosen the right plan for you, you can upgrade your subscription.


After that, you can enable the billable expense feature in the settings. Let me guide you how. 

  1. Go to the Settings (Gear) icon at the upper right. 
  2. Select Account and Settings under Your Company
  3. Go to Expenses from the left menu. 
  4. Choose the Bills and expenses section.
  5. Check these three boxes: Show Items table on expense and purchase formsTrack expenses and items by customerMake expenses and items billable
  6. Click Save
  7. Choose Done


The screenshot below shows you the five steps. Then, create a billable expense and add it to your invoices. For detailed steps on how to perform this action, go through this article: Enter Billable Expenses



You can always run the Unbilled Charges report to show your billable expense charges you haven't invoiced yet. Just go to Reports from the left menu. Then, enter Uninvoiced Charges in the Search box to pull up the report. 


I'll be right here to help if you need anything else. Have a good day, @jawoodjr

Level 1

Reports and accounting

Thank you so much for the reply! I'm terribly sorry though as I already knew it was available in the upgraded versions (was character limited in my original question so I didn't expound on the whys). Basically, my CPA runs a report once a year, so was there a way to do this w/out upgrading? I don't send invoices, or do anything fancy, it's basically a glorified version of my spreadsheet (I don't mean any offense to real users or accountants btw).


Reports and accounting

You don't need to apologize to me because we're committed here to help, @jawoodjr


At this time, there isn't a way to enable the billable expense feature using Simple Start. Upgrading your version is currently the recommended method to achieve this goal. 


Tracking your billable expenses using your current version would be beneficial to your business. Your suggestion is valuable to us, so I'm taking note of it. Also, I'll submit it directly to our engineers so they can find ways to implement it for future updates. With this, it helps improve your experience in QuickBooks. 


I'd suggest visiting this website: QBO Blog. You'll see the latest news and product improvements in this link.


You can count me in if there's anything else you need. Have a great day, @jawoodjr

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