Level 2

Customer paid an invoice twice. How do I enter second payment so that it's linked to invoice and shows as active credit for the customer? Thanks

 
Community Champion

Reports and accounting

You cannot link a second payment like this to an already paid in full invoice. Just "receive" the payment an a credit on their account will automatically be created to be used later or refunded. You can only link it to the first invoice if the first check is returned nsf