QuickBooks Team
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Re: Special Order Non-Inventory Job Profitability

Hello @gregk.


Thanks for the clarification. I want to ensure you get the answers you need with this concern.


Verifying the reason why the transaction doesn’t show an amount when running the Job Profitability Report before changing the invoice date requires assistance from our QuickBooks Desktop Support Team. They have a screen sharing tool that would help in getting the answers you need.


Also, this is to ensure that your account is safe and secure, which we are unable to do so in this public forum. To get our updated contact information, follow the steps below:
1.    Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2.    Choose QuickBooks Desktop and select your QuickBooks version.
3.    Select a topic.
4.    Click the Get Phone Number button to contact us.


That’s it. Please let me know how the call goes. Should you need anything else, don’t hesitate to reach back out to me here in the Community. I'll keep an eye out for your response. Have a wonderful rest of your week!