Level 2

Reports and accounting

No, this wasn't the solution.  I phoned customer support and Michelle was great!  She quickly saw (shared my screen) that when I entered a bill for product inventory, the bill posted to Sales Tax Payable.  She went up the ladder and through QBO higher technical assistance, we discovered what I thought was the problem.  The behind the scenes mapping was incorrect. I signed out, QBO corrected the mapping, then I signed back in and I entered a test bill.  This time it posted correctly to accounts payable.  I did have to delete all the bills I entered and re-enter them, but at least, they now post correctly to Accounts Payable.