QuickBooks Team

Reports and accounting

Thanks for keeping in touch with us here in the Community, @Catherine1955.

 

I appreciate you for doing the steps suggested by my colleague @katherinejoyceO.

 

Since you're still having this issue, you can attempt deleting the invoice and recreate it.

Here's how to delete an invoice:

 

  1. Go to the Customers menu.
  2. Select Customer Center.
  3. Choose the invoice created with 30 days term.
  4. Open the invoice then click the Delete (X) icon on the upper part of the invoice.
  5. Click OK.

Then apply the 30 days term again.

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When you're ready to enter payments for your invoice, you can check this article for your guide: Record an Invoice Payment.

 

Get back here in the Community if you've got additional questions. I'm here to help you. Have a good day and you take care!