QuickBooks Team

Reports and accounting

Thanks for getting back to this thread, @ajayfoto. Let me provide you insights regarding your concern. 

 

There's no need for us to void the invoice since you've already created a refund for this transaction. However, you can void it if you didn't create a refund yet as long as you've already maid an internal agreement with your customer.

 

For your second concern, we have available agents online. You can reach out to them if you need any further live assistance. Here's how:

 

  1. Select Help (?) at the top right.
  2. Click the Contact Us button.
  3. Enter your concern in the description.
  4. Hit Let's talk.
  5. Select Get a callback.

 

To ensure we address your concern on time, check out our support hours.

 

Don't hesitate to tag my name in the comment section below if you have other concerns or questions. The QuickBooks Community Team is always ready to provide you a 24/7 assistance.