QuickBooks Team

Reports and accounting

Thanks for checking your Merchant account, dso0216.

 

It would be best if one of our Merchant Support to check this further. They can start a screen-sharing session to gather more data on the issue. You can reach them from 6 AM - 6 PM Monday to Friday and 6 AM -3 PM PST on Saturdays.

  1. Click on Help and select QuickBooks Desktop Help.
  2. Select Contact Us at the bottom.
  3. Enter a summary of the scenario and click Let's talk.
  4. Click on Message an Agent. Have them connect you to the Merchant team.

Let me know if you have other questions in mind.