Anonymous
Not applicable

Reports and accounting

Good day, @rapidcontracting,

 

Thanks for getting in touch with us today. Let's make sure you're able to open your invoice transactions.

 

Our Support Team has not communicated any similar issues reported by other users. In the meantime, let's try opening your invoices on a private browser. The incognito window does not save data history in the cache making it a good place to isolate web data issues. Here's how to open a new window:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If you can view your invoices without any issues, you can go back to the regular browser then clear your browser's cache. This cleans up the data on your cache that's causing performance issues in QuickBooks. That should circumvent your invoicing issue, @rapidcontracting.

 

Let me know how this goes by mentioning me in this thread. I want to make sure everything gets resolved for you. Have a great day!