Let's run the QuickReport for the affected account, donnac2.
By doing this, you will see the beginning balance. Here's how:
- Click Accountant on the menu.
- Select Chart of Accounts.
- Locate the account you want to run the report with.
- Click the Reports dropdown and select QuickReport.
- Select All for Dates.
Once you see the beginning balance used, you can create a journal entry to correct this. If you're not familiar with creating one, make sure to consult with your accountant.
You can follow the steps in this article to correct the beginning balance: Fix beginning balance issues in QuickBooks Desktop.
Please let me know if you need further assistance, I'll be right here to help.