QuickBooks Team

Sales & Customers

Hi ingrid5. Thanks for reaching out to the Community. It's important you're able to send invoices so you can get paid. I recommend following the valuable steps provided above by Lourdes. If the subscription looks good and you still can't send invoices I suggest clearing cache and cookies on your browser. Clearing cache and cookies fixes most browser related issues.  You can do this by following the steps in this article: Clear Cache and Cookies. Once you've done this, try sending the invoice again and let me know what happens. I also suggest trying a private/incognito window and let me know what happens.