Thank you after being on the phone with QB for 45min and then playing around on my own I figured this out. But thank you this at least validates what I did is correct. 

I appreciate it. 

Sherry

Hi Sherry Lynn,

Thank you so much for reaching back out.  It's great to hear that you were able to successfully reach your goal for adding your preferred numbers to invoices.  If you don't mind sharing how this was accomplished, we'd greatly appreciate the additional advice for other QuickBooks users who'll also benefit from your success!  

Enjoy the rest of your day and Thanks again!

The problem is that it does not work.

Hi Bzltyr. Thanks for chiming in on this thread. It's vital you get the support you need with this and I'll be glad to provide that. To get started, could elaborate more on where you're getting stuck? 

I am not getting stuck.  Turning on custom number does not work.

Why is a new Journal Entry already populated with a JE number?

Here is the new JE try.

My recurring JE's  always have the last JE number plus 1.  For instance PRJE-2022-12 when the previous JE was ZOHO-2022-12.

QBD has the ability to automatically have the last 2 digits entered as the CENTS. $100.12 - In QBO I have to enter the decimal or I get 10012.00.

That is just not trying very hard to make a good product.

A free desktop calculator can do that.

Thanks for elaborating. I'd like to make sure you get the support you need with this. In order to get to the bottom of this ASAP, I recommend contacting our phone support team so they can have visual reference of what you're seeing. 

Here's how you can get in touch: 

• Phone: Call us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.
• Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

One of our representatives will be happy to take a look at your account and help you get back on track ASAP. Feel free to ask other questions. I'm here to help. 

I'm having that exact same problem whenever I import paychecks from ADP (or any other payroll service). 

Was there any resolution provided for this issue?