lajywelding
Level 2

Has your invoice changed

When i print my invoice it doesn't have item lines
cgarneau
Level 1

Sales & Customers

I am also dealing with a major invoice display issue. I am waiting for tech support to contact me. Let me know if you know how to fix this

Rhonda42
Level 1

Sales & Customers

I am also unable to print or email my invoices correctly  all the details are missing:(

Kzab
Level 2

Sales & Customers

Same issue, there's another thread about it in the forums, still no answer or update from QB reps, hopefully will be functional before 9am tomorrow!

Amanda-B
QuickBooks Team

Sales & Customers

Hey there cgarneau, cgarneau, and lajywelding,

 

Thanks for reaching out to us here. Making sure you're able to print or email your invoices without running into any issues is important. I would be happy to provide some information. 

 

Our engineers are aware of this issue and are working hard to get this resolved in a timely manner. If you would like your accounts to be added to the list of affected accounts, I recommend reaching out to the support team outside of the Community, as we will need some personal account information. You can reach us by following one of these methods:


Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.

1133
Level 3

Sales & Customers

Same issue. 

Amanda-B
QuickBooks Team

Sales & Customers

Hey there Kzab, 

 

Thanks for chiming in on this thread! Our engineers are currently working on this issue. Could you try these troubleshooting steps provided below:

 

If you're still experiencing the same issue, I recommend reaching out to the support team outside of the Community by following on of the methods I have provided above.

 

Let me know if this resolved the issue for you!

silverwrench
Level 1

Sales & Customers

I'm also dealing with this issue