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Accountant 2018 taxes


I invited my accountant to do my 2018 taxes but for some reason he can't open the online version. Tried numerous times but want to get done. What other options can I send him my quick-books online 2018 file, use to give flashdrive.  Even if we need to make journal entries on our own I just need him to be able to do 2018? advice?

Thank you in advance