boogiebad007
Level 1

Turbo Tax failed updates

Tried to login to Turbo Tax for 2024, response, updates needed.  Click on update and get a failed error code 1603.  after that program does not respond or do anything, have to Ctrl, Alt, and Delete to close program and log back in.  Failed Error  means i cannot use the TT program.  How do i get past this failed update and back into TT?

BabyB
QuickBooks Team

Taxes

I appreciate your patience and the effort you've taken to access Turbo Tax, Boogie. I'll route you to the correct department to ensure you'll be assisted promptly.

 

We have a separate Community forum where you can ask questions regarding TurboTax. Follow the steps below to proceed:

 

  1. Visit the TurboTax Community page.
  2. Click Sign in to Community.

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  3. Besides Featured forums, select a topic and then a subtopic.
  4. Choose Ask a Question.

 

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On the other hand, you can also contact our TurboTax support team by following the steps provided by this article: How do I contact TurboTax?

 

Check out this article for a detailed guide on how to proceed with your tax preparations: 2024-2025 Tax Preparation Checklist.

 

For any additional inquiries related to other QuickBooks products, please include them below. Rest assured that the Community team and I are here to support you.