Hi there, e24solutions.
I understand you need to get an email address for our QuickBooks Self-Employed Support. Currently, we are unable to provide a direct email address. This is because we have other ways for you to get in touch with our representatives to ensure you are routed to the right support team.
However, I can walk you through the steps to cancel your Self-Employed subscription within your account. This can be done by going to the Billing Info page.
- Click the Gear icon.
- Select Billing info.
- Choose Cancel Now, and enter any feedback if you'd like.
- Select Cancel subscription.
For additional information on how to cancel your account on the web or through your mobile app, please check this article: Cancel your QuickBooks Self-Employed subscription.
If you want further assistance, here's how to contact our QBSE Support Team:
- Click Assistant from the top bar.
- Click Ask Your Question.
- Fill in the Ask a question field (about canceling your subscription), then select Continue.
- Choose your preferred method to contact support:
- Message an agent (Live chat).
- Call an agent
- Get a callback.
Please check this article for the steps on how to resubscribe your QBSE account on the web or in the mobile app: How to resubscribe to QuickBooks Self-Employed.
Please let me know if you have any other questions. I'm always here to help.