My similar issue is as follows...
When Zettle makes a deposit to my bank account it creates an entry in my QB "Card Payment via Zettle" account for the full amount, called "invoice" with a long number and annotated, "Zettle by PayPal". Then a couple of days later, it creates a second entry called "deposit" for the full amount less the Zettle fees and at the same time adds the fees to the appropriate Expense account.
This results in the QB bank account showing two entries for the same transaction as you can see from the attached screenshot.
How do I prevent the "invoice" entry from appearing to allow my QB bank account to match my actual bank account?
Further info:
On Zettle's QB Integrations page, the accounts are matched as follows...
Zettle sales data = "Card Payments via Zettle";
Zettle fees data = "Zettle Fees";
and the Zettle liquid account = "TSB Business Current Account"
Any advice would be very much appreciated.
Chris Birchall
