Hi all, we purchased a product from screwfix, not realising until we got back it wasn't the correct product, so we took it back and received a refund. How do i enter this? i read elsewhere you do a bank deposit and enter "accounts payable" but when the box opens it states:
"Use Discounts/refunds given to track discounts you give to customers.
This account typically has a negative balance so it offsets other income.
For discounts from suppliers, use an expense account, instead."
So it states at the bottom use an expense account but i cannot find the refund category. Hope this makes sense!.
