Re: closing out customer credit memos
Hi there DeanesKombucha,
I'm here to help you reconcile accounts in QuickBooks Online.
Since you owe something from your customer, you can apply a credit note, credit or refund to a customer. This depends on how you pay your customer back.
You check the article below for more information: Apply a credit note, credit or refund to a customer,
To guide you with reconciling your account, please check the outlined steps in the article below: Reconcile accounts.
Let me know if you need more help with the reconciliation and I'll be sure to get back to you.