QuickBooks Team


Thank you for the response, @DBR97.


Let me show you how to record the refund that you've received from your supplier. 


You can simply create a bank deposit for the refunded amount that you've received as a credit card credit. 


Here's how:

  1. Select Enter Credit Card Charges from the Banking menu.                                                         
  2. Choose your account from the Credit Card drop-down.
  3. Select the Refund/Credit radio button. 
  4. Choose the appropriate Supplier name and enter the DateRef No, and Amount.
  5. Select the Expenses tab, select the appropriate Accounts and enter the Amount.
  6. Click Save & Close.

You can check the following article for more information about the different scenarios on how to record the refund you received from a supplier: Record a supplier refund in QuickBooks Desktop.


Here's also a guide that can help you record supplier prepayments or deposits for prepaid parts or services


Keep me posted if you have a follow-up question in recording your supplier refund. I'm always glad to help in any way I can. Have a wonderful day!

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