Hello @BWichert, thank you for reaching out to us here at The Community, my name is Sherissa and I am more than happy to assist you today.
The way TSheets and QuickBooks Integrate - in regards to the Customers/Jobs/Projects/Tasks - is that the information is pulled from QuickBooks over into TSheets. If there are Sub Customers/Jobs/Projects/Tasks under the top tier those will also come over for your employees to choose to track time against, that way you can get really granular reporting.
You can also bring over Services Items & Class Items for your Users to Track Time against as well for added Reporting purposes.
You can see how that is done on either of these help docs, choose which version of QuickBooks you are using and Click the Link to see the Step by step Guides AND Videos:
- QuickBooks Desktop: https://quickbooks.intuit.com/learn-support/en-us/sync-applications/tsheets-integration-with-quickbo...
- QuickBooks Online: https://quickbooks.intuit.com/learn-support/en-us/manage-integrations/integrate-tsheets-and-quickboo...
I hope this helps if you need anything else please doesn't hesitate to reach back out to us here at The Community!