VAT filing

PennyNI · ‎May 28, 2019

I have filed my first VAT return with QuickBooks online.

I followed the instructions and printed off my report with submission date and receipt number, but when I go back into quickbooks, although it says accepted on submitted returns. I have a red alert message

Update your VAT accounting periods
You have returns that need to match HMRC’s records.

If I click go for it, its wants to prepare the VAt return again, slightly confused, don't want to duplicate my submission

GeorgiaC · ‎May 28, 2019

Hi PennyNI,

Welcome to the community!

Can you try turning off the MTD connection in QuickBooks by going to Taxes > Edit VAT > Edit settings > Turn off MTD. Then, refresh the browser (ctrl+F5) and turn the connection back on by clicking 'Lets go' on the taxes page.

Let me know if this resolves the error message!

PennyNI · ‎May 28, 2019

There is a warning about unsubscribing and unsubscribing with HMRC first,

Is it ok to tick the I'm unsubscribed from MTD box?

TaliaI · ‎May 28, 2019

Hello,

Yes, it is okay to tick that box!

Thanks,

Talia

PennyNI · ‎May 28, 2019

Hi,

that didn't work it tells me I have open VAT returns and showed me the VAT return I had already filed

(I also got a submission email to say it was accepted)

TaliaI · ‎May 28, 2019

Hello,

In that case, could you please select prepare return after bringing up the open periods and resubmit this? (HMRC will recognise that this is the same period if they did already receive it, so don't worry about having to pay again.)

Thanks,

Talia