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Re: Unable to find my Private Message icon

Hi Steave 2nd,


The Private Message icon is located between the Notification and Profile icons. When you can't see it, try to use a different browser when accessing QuickBooks Community. If it's still not there, please try to clear the browser's cache. It helps to resolve any browser-related issues similar to what you're experiencing. Then, try accessing the community page again. 


Please get back to me if you nee more help. 

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