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Hi  Nicole-YAS,

 

Welcome to the community. In QuickBooks just like any other system we have to record transactions in order to maintian accurate records.

 

So if you recieve a payment without having raised an invoice you still have to record it. You could click on the below link and get to know more about how to record CC payments -

 

https://community.intuit.com/articles/1145523-record-credit-card-payment

 

Since you are using PayPal too the following links will be useful -

 

https://community.intuit.com/articles/1481391-paying-quickbooks-online-einvoices-with-paypal-paypal-...

 

 

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