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Re: QB Pro 2017 Desktop vs. McAfee Anti Virus Software

@robinrosshhi,

 

Thank you very much for sharing your solution. I will definitely escalate this up the correct channels so our support teams are aware. This post will be pushed to the top of the board. 

 

I am with @lynda, my first thought was instantly firewall permissions. I've had some anti-virus software (not naming names) that blocked programs without warning, and some add additional layers of firewalls beyond my Windows defaults. Anti-virus programs are now suspect number one for me whenever a program stalls or seem to crashes. 

 

Regarding the subscription, have you called their support team? They should be made very aware that the program is preventing you from getting work done. 

 

This article on configuring your Firewall for QuickBooks might also help others down the road. Thanks again, Robin!

 


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