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Greetings Charisojo,

I suspect this issue still continues for you - If not, please let me know.  I'm chasing the same thing.  the standard "copy/paste, it's suppose to work like this" answers, doesn't work.    Flagstar Tech Support hasn't been helpful, and getting the point across to QB while your online connection gets dropped over and over and moved to new technicians, hasn't' helped either.   

Good Luck!

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