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QuickBooks Team

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Hi Abel,

 

We'll help you match the amounts of our direct deposit transactions. However, we'll need help from Support since only them have the tools to correct the amounts.

 

You can reach them using these steps:

  1. Click on Help and choose Contact Us.
  2. In the text box, enter something like the amounts of the downloaded direct deposits on Banking are different from what's on your record. Click Let's talk.
  3. Choose Message an Agent or Get a Callback. Check our support's availability here.

As for removing the forecast and showing the actual amounts on P&L, you won't need this since the amounts will be corrected. So eventually, the amounts will match. And, please know that the bank transactions will only show on the Balance Sheet report.

 

Please let me know if there's anything you need at this point. We'll be here to continue helping you.

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