Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
Level 2

Reply to message


My bank has been connected successfully for months.  About two days ago I saw a message in QBO saying the bank account needs attention.  When I click on the reconnect button, it defaults to my QBO login and gives me a message that it is the wrong login for the bank.  I retype the correct login for my bank (verified in another browser to be correct) and it takes me to three options to receive a secure code.  Any of the three options takes me to an error message stating that the bank connection is unavailable.  I waited two days to see if it would clear up.  Then I called the bank and they said that it is a QB issue.  They do not support the connection and have no way to troubleshoot.  The screenshots are attached.  Any help would be appreciated.  Thanks!


Need to get in touch?

Contact us