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Re: Locked out of Quickbooks

@FritzF

 

God bless you.  I was able to regain access through the reset tool.  It took me a few tries as my QB2010 license and info kept getting a response that my information did not match.  I had purchased QB2015 which I only used briefly as I much prefer the QB2010 simplistic format.  I used the QB2015 product license to gain access to the reset tool download and then was able to select my QB2010 for the password reset.  I am beyond relieved.  Many thanks again!