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Working weekend and Same problem has happened to me, during the busiest time to complete payroll tasks.  My subscription does not expire until next month, but the system is insisting the credit card be updated, which it will not allow because I am not the primary Contact!  Which is impossible as I am the only person associated with this account with Quick Books Desk top, Online, Payroll, ProSeries and am a ProAdvisor.  No help available until Monday at 8 by chat.

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