cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
Level 1

New sub-user unable to open account without password

When I added an employee with "standard user" access to my account, the invite sent requires that the new user log in with a password.  

 

Rather than allowing them to start their own account with a new password, it assumes there is already an account to log into.  

 

The new employee is using the first portion of the email address as the username because the full email address will not enter into username input box.  Could this be causing a problem? 

 

Thanks! 

Need to get in touch?

Contact us