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Thank you for sharing your thoughts in the Community, @Lori831.


At this time, we don't have any other way to perform this verification process but to update to version 2019. Since updating to the latest release version won't work, I'd suggest sending your feedback to our Product Developers so they can look into this issue further.


I'll also send my feedback regarding this matter to the appropriate channels. That said, if there's something you need help with, I'd like to see what I can do.


Please let me know if you have other questions. 

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