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Your response is very funny, because the QuickBooks Desktop Support person I already talked to  told me that you QB people here on this forum will let us know when there is a solution to this problem we have been posting about .  And since I already spent 2 hours with QuickBooks Desktop Support, who logged on to my computer remotely and tried all of the potential solutions himself, why do I need to call them again?  They convinced themselves while attempting to help me, that they could not solve this problem, and they have read this forum and seen that others are having this problem, so they should have forwarded that information to the appropriate department.  Why should I call them again?  In case you didn't know, it is TAX SEASON, and I'm busy.

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