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QuickBooks Team

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Hey there, @BHS.


Thanks for taking the time to join the conversation. I just want you to know that I hear you, and I've taken what you've said here and sent it in as feedback. The Product Development team will use this information in creating new updates in the future. However, these are the troubleshooting steps necessary for fixing this issue.


Sometimes when an update is applied to QuickBooks, issues can arise if the installation was already damaged. When this happens, it is recommended to uninstall and reinstall the program, as this cleans up any damage to the installation, as well as applying any new updates. You can use the steps from my last post if you decide to give this a try.


I hope this helps to bring some clarity to the issue, and should I hear anything about an update that changes this portion of the software, I'll be quick to let you know.

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