Hello there, joe-creamcityre-.
Once you cancel your account, we hang on to your data for one year for paid and trial subscriptions. The system only allows you to to purge your data if your account is less than 60 days. Know that this process only works for QuickBooks Online Plus and Essentials versions.
If you wish to continue using the program, you'll need to have a paid subscription. I suggest to call our support to assist you in cancellation. They can verify the rate or promo if it is available.
To learn more about our plans and pricing, you can check out this site: Choose the right accounting plan.
For more insights on what will happen to your data if you cancel an account and on how you can delete a company file and start a new one, you may scan through these links below:
If you have other questions in mind, you can always go back to this thread.
