Hi cyndi15,

I can understand how the bank connection would have a negative impact on your day.  Although the investigation appears to have been resolved, I do see that other QuickBooks customers continue to be experience the same issue.  For this reason, I encourage you to contact us at 1-855-253-1536 from Monday to Friday between the hours of 9 AM and 8 PM EST.  This will provide our Customer Care team with the opportunity to review the issue in more depth, and re-escalate it for further evaluation with the Development Team.  In addition, you can follow this link to view more information about QuickBooks Online bank feed status reports.

Let us know if you have any other areas of concern.  We're here to help!